Queen's Hospital.

classic Classic list List threaded Threaded
523 messages Options
1 ... 3456789 ... 27
Reply | Threaded
Open this post in threaded view
|

Re: Queen's Hospital.

Percy.
Yes three months holiday its typical the profession looks after its own.
“The fool doth think he is wise, but the wise man knows himself to be a fool.”




Reply | Threaded
Open this post in threaded view
|

Re: Queen's Hospital.

confused of hornchurch

Midwife’s three-month suspension sparks anger from family.

Sebastian Mann
Wednesday, September 24, 2014
 7:00 AM  (Romford Recorder)

The family of a woman who died with her unborn child at Queen’s Hospital has criticised the lenient treatment of a midwife “who placed her own interests ahead of the patient’s”.

Rebecca Matovu was last week suspended for three months after being found to have “breached the fundamental tenets” of her profession when she ignored calls for help and failed to provide crucial assistance to a collapsed patient because her shift had finished.

Sareena Ali, 27, died at the Rom Valley Way hospital on January 28, 2011, following the death of her unborn child and five days on life support.

Before her condition deteriorated, her husband Usman Javed had made several requests for help from midwives including Ms Matovu, the Nursing and Midwifery Council (NMC) heard, but they were ignored.

Later she collapsed but Ms Matovu offered no help, instead leaving the hospital because she had a lift waiting.

Almost four years on, with Mr Javed remarried and celebrating the recent birth of a child, the NMC last week suspended Ms Matovu for three months over the 2011 incident.

This week, Sarah Harman, the family’s solicitor, said Mr Javed thought Ms Matovu was “the sort of the person who should not be responsible for vulnerable people in the future”.

She added: “What she did was very, very serious indeed... She went off her shift when it wasn’t clear she [Mrs Ali] was OK and when she collapsed about 30 minutes later she refused to go to her assistance saying she’d finished her shift.

“All of this is totally unacceptable behaviour for a person who calls themselves a professional and we’re sorry that the Nursing and Midwifery Council do not expect more of their health professionals.”

Another midwife, Ilene Machakata, is facing NMC disciplinary action over Ms Ali’s death. Her hearing had been scheduled for a date earlier this month but was deferred. A new date is yet to be confirmed.
Reply | Threaded
Open this post in threaded view
|

Re: Queen's Hospital.

confused of hornchurch

Desperate times, desperate measures?

Queen’s recruits ‘mystery shoppers’ to improve care.
Queen's Hospital, Rom Valley Way, Romford.

Sean Morrison
Wednesday, September 24, 2014
 11:40 AM  (Romford Recorder)

Patients are being recruited as “mystery shoppers” to ensure the improvement of services at Queen’s Hospital, Romford.

 
Those wishing to participate will be given training, as part of the initiative by Barking, Havering and Redbridge University Hospitals NHS Trust (BHRUT), which also runs King George in Goodmayes - where the project will also run.

The scheme will be open to inpatients, day cases, outpatients, and anyone receiving care from the hospitals’ community teams.

Trust deputy chief nurse Gary Etheridge said: “We are very proud of the recent developments we have made in our patients’ experience, and this is another example of how we are actively listening to ensure patients receive the high quality care they deserve.

“The mystery shoppers initiative will allow us to see our services through our patients’ eyes.”

To take part in the scheme - which supports the other patient feedback methods in place including the Friends and Family Test - visit www.bhrhospitals.nhs.uk, call the mystery shopper team on 01708 503 466 or email mysteryshoppers@bhrhospitals.nhs.uk.
Reply | Threaded
Open this post in threaded view
|

Re: Queen's Hospital.

confused of hornchurch

Queen’s Hospital staff didn’t tell family of dying man he was moving ward
Martin Clayton  Martin Clayton

by Sam Gelder
Friday, September 26, 2014
 5:05 PM  (Romford Recorder)


The son of a dying patient has criticised Queen’s Hospital for not diagnosing his father’s condition and moving him without telling the family.


Martin Clayton, 62, was admitted to the Rom Valley Way hospital last month after falling ill with sickness and diarrhoea on return from a holiday.

A month later and his condition has yet to be diagnosed but has got “progressively worse”.

He is now struggling to breathe, has had two thirds of his bowel removed and his son Peter Clayton, of Hornchurch, says he has been given “not long” to live.

A list of complaints has been submitted by Peter to the hospital over issues such as the family not being contacted when his father was moved to the Intensive Care Unit.

“I went to see my dad only to find an empty bed,” he explained. “I was told he was discharged. After 20 minutes the same nurse called out he had been moved as he had deteriorated further.

“The distress this has caused the family is a disgrace. He could have passed away and we would have been none the wiser.”

Peter also claimed no doctors were available over August bank holiday, when his father became critical, and he and his sister were told to stay with him as he struggled to breathe.

“The situation has exacerbated into a serious life threatening situation and my father has had to have major surgery to remove two thirds of his bowel.”

Stephen Burgess, medical director at the hospital, said his team are working “tirelessly” to find out what is wrong with Martin and have called in a number of external experts to help us diagnose his condition.

He added: “We have carried out an enormous number of tests, and are currently waiting for the most recent results.

“I sincerely apologise if Mr Clayton’s family feel they have not been fully informed about his care. We have spoken to them about this, and will ensure that we keep in close contact with them.”
Reply | Threaded
Open this post in threaded view
|

Re: Queen's Hospital.

Percy.
I have for the most part only received good service from Queens hospital and the Old church hospital before it.I do find the design of the hospital somewhat overpowering but maybe the young and very young prefer it like that.
“The fool doth think he is wise, but the wise man knows himself to be a fool.”




Reply | Threaded
Open this post in threaded view
|

Re: Queen's Hospital.

confused of hornchurch

Barking, Havering and Redbridge ‘among worst’ hospital trusts for cancer patient experience
Queen's Hospital, Romford, is one of the hospitals run by Barking, Havering and Redbridge University Hospitals NHS Trust (pic: PA Wire)  

by Sebastian Mann, Reporter
Thursday, October 2, 2014
 4:44 PM  (Romford Recorder)

The trust that runs Havering, Redbridge and Barking and Dagenham’s hospitals is among England’s 10 worst for cancer patient experience, according to a league table published by Macmillan.

Barking, Havering and Redbridge University Hospitals NHS Trust (BHRUT) is sixth from bottom, the cancer support charity said, though “dedicated staff are making enormous efforts” to improve the quality of care.

Seven other London trusts, including neighbouring Barts Health NHS Trust, also feature among England’s 10 worst.

The survey analysed patients’ experiences, asking questions including whether treatment options were explained clearly and whether they felt supported in their care.

Investment in 13 new staff posts, including Macmillan cancer nurse specialists and a cancer information specialist, is one way in which BHRUT is working to improve care, the charity said.

Carol Fenton, Macmillan’s general manager in London, said: “After four years of London trusts featuring in the bottom 10 of our league table, signs of improvement are visible.”

She added: “Our goal in London must be for every patient to be treated with the highest levels of dignity, respect and compassion.

“That is not happening yet, despite NHS staff, trusts and others working hard towards it. London must aim to have the best cancer patient experience of any capital city in the world.”

BHRUT said new initiatives had been introduced recently to improve cancer care, since the survey on which the league ­table is based was carried out last November.

“Dealing with a cancer diagnosis and treatment is extremely distressing,” said trust oncology matron Claire McGregor.

“And we want to give our ­patients and their families the best care and experience that we can during this very difficult time in their lives.”

She added: “Our staff have been working tirelessly to ­improve our patients’ experience, and I’m confident that the results of next year’s survey will reflect their commitment.”

The trust also featured in Macmillan’s bottom 10 in both 2012 and 2013.
Reply | Threaded
Open this post in threaded view
|

Re: Queen's Hospital.

Percy.
Yet this very day I was invited by leaflet to think that if I have any elective surgery waiting to be done,I should consider the unit at King Georges no infections and almost instant service if required.
“The fool doth think he is wise, but the wise man knows himself to be a fool.”




Reply | Threaded
Open this post in threaded view
|

Re: Queen's Hospital.

bellend
is that because you are a nhs worker perky? my experience is the same as almost everybody i talk to it's utter crap.
If we learn from our mistakes, why aint I a genius, If you educate the masses where's the advantage for the few?

Reply | Threaded
Open this post in threaded view
|

Re: Queen's Hospital.

Percy.
No just a leaflet sent to me today.
“The fool doth think he is wise, but the wise man knows himself to be a fool.”




Reply | Threaded
Open this post in threaded view
|

Re: Queen's Hospital.

Tom Merton
This post was updated on .
In reply to this post by bellend
I had symptoms of something that could have been nasty.  

Referred to QH in early September 2013 by GP, given an appointment by QH for 3rd January 2014.  

Two weeks before said appointment I received a letter saying that due to lack of a consultant my appointment would be re-scheduled within the coming weeks.  

We're now in October 2014 and I still haven't received another appointment.  Thank God the symptoms seem to have gone away.  I have a lot of empathy for people being treated at QH and can only hope they turn things around.  In fairness to the hospital their catchment area population has increased exponentially due to people moving out of the Olympic village (so I am told) and high immigration.

I also know someone who was very recently offered a knee replacement in a very short space of time at KGH and took the opportunity and had the op and is very pleased with the results.  Two different hospitals, same management (at least at executive level).
If it must always be better, it can never be good enough.
Reply | Threaded
Open this post in threaded view
|

Re: Queen's Hospital.

confused of hornchurch

Queen’s Hospital strike: Radiographers walk out over pay

Sebastian Mann
Monday, October 20, 2014
 10:40 AM (Romford Recorder)

“Between 20 and 30” radiographers are picketing outside Queen’s Hospital, Romford, in a strike over pay.

The technicians, who manage the use of x-ray, ultrasound and MRI machines, walked out at 9am this morning and won’t return to work until 1pm.

The Society of Radiographers says its members are taking nationwide action over a government decision not to accept a recommended 1 per cent pay rise for all NHS staff.

Richard Evans, the Society’s chief executive officer, said: “This is the first time since 1982 that radiographers have gone on strike over pay and there is the possibility of more action in the future. The anger that they and other NHS workers feel is very strong.

“The last thing that radiographers want is to hurt the people that they serve. Steps have been taken to minimise the impact on patients.”

One Queen’s radiographer, who asked not to be named, said “between 20 and 30” staff lined the picket outside the Rom Valley Way hospital.

Barking, Havering and Redbridge University Hospitals NHS Trust, which runs Queen’s, has been contacted for comment.
Reply | Threaded
Open this post in threaded view
|

Re: Queen's Hospital.

confused of hornchurch

Facebook campaign brings Havering Council apology over hospital parking fine
Heidi Weir

Sam Gelder (Romford Recorder)
Tuesday, October 28, 2014
 6:07 PM

A huge internet campaign protesting the “heartless” rejection of a hospital parking fine appeal has led Havering Council to apologise and perform a U-turn.

"I’d have more respect if they stuck to their guns."

Heidi Weir, of Chelmsford, created a Facebook group when her dad, Derek, had an £80 bill upheld after receiving it while in an urgent meeting at Queen’s Hospital to discuss the health of his critically ill wife, Natalie, 61.

As she lay fighting for her life with bleeding to her brain, Derek’s meeting overran, making him nine minutes late to his car, where he found a ticket waiting for him.

On the advice of hospital staff, he appealed the fine - but he and Heidi were “disgusted” to have it rejected by the council, which runs the Romford hospital’s car park. The authority said it would need proof of the meeting.

Heidi turned to Facebook to share her thoughts, and her Hospital Parking group has touched the heart of thousands.

One post detailing the situation has received 125,000 “likes” so far, and almost 10,000 people have joined the group.

Heidi, 34, hit out at the “inhumane, insensitive bureaucracy” and received messages from others who’d had similar experiences nationwide.

She wrote: “I refuse to say to a ward sister, ‘excuse me, can you stop saving that persons life please while you write me a letter to the council to say you called my dad into the meeting?’”

Two days and 100,000 “likes” later, Derek, 61, received an email from Havering Council to arrange a refund, after the display of people power prompted the authority to review the appeal.

A council spokesman said: “We are cancelling the ticket and refunding the money. We’re sorry for any distress and upset caused to the family.

“We had asked for supporting evidence, which is usual practice. But we reviewed the case and concluded, given the circumstances, we could cancel the ticket without the additional evidence.”

But it was too little, too late, for Heidi, who accused the council of “dropping their principles for publicity” - which it denies.

“It makes me even more mad,” she said. “I’d have more respect if they stuck to their guns. I don’t care about our money. I care about all the people that don’t have the energy to make the fuss I have!”

Heidi now believes hospital parking fees should be abolished altogether and “will not rest” until she achieves her goal.

Her mother Natalie is “still fighting”.
Reply | Threaded
Open this post in threaded view
|

Re: Queen's Hospital.

Romfordian
Pleased they won. I am surprised that Havering Council run  the parking in the Hospital thought the proceeds all went to NHS less Sodexos cut
Not a party activist but WAS a Labour supporter
Reply | Threaded
Open this post in threaded view
|

Re: Queen's Hospital.

Ho-Hum
Award winning? The afraud winning hospital.
Refugees do not have the right to demand but should accept the blessings bestowed upon them gracefully by nations extending the hand of friendship.
Reply | Threaded
Open this post in threaded view
|

Re: Queen's Hospital.

confused of hornchurch

Queen’s trust ‘failed to properly monitor liver biopsy man who later died’

Sebastian Mann  (Romford Recorder)
Wednesday, October 29, 2014
 6:44 PM

The trust that runs Queen’s Hospital failed to properly monitor a man who died following a biopsy, official investigators have found.

Barking, Havering and Redbridge University Hospitals NHS Trust (BHRUT) also didn’t provide an adequate care plan and lost crucial clinical records in respect of the unnamed patient who died in 2010, the Parliamentary and Health Service Ombudsman said.

The trust, which also runs King George in Goodmayes, stressed that processes have since been put in place to protect patients who require a similar procedure. It is not known at which BHRUT hospital the incident happened.

More than 150 summaries of investigations carried out by the ombudsman between April and June were published this week, and 126 relate to health care.

The investigation into a complaint made against BHRUT found the patient - who died after bleeding internally following the liver biopsy - had an inadequate care plan, was incorrectly discharged from A&E and biopsy consent was not properly obtained.

He was also not properly monitored, cared for and given inappropriate medication after the biopsy, and BHRUT lost clinical records.

The ombudsman’s report said: “It was impossible to judge whether the biopsy was safe to proceed with, because of the missing records.

“We were unable to say if [the patient’s] death could have been avoided, but he was not given the best possible chance of surviving.”

BHRUT acting medical director Magda Smith said: “A comprehensive action plan was drawn up following the patient’s tragic death in 2010 and shared with his family.

“I hope that they are reassured that processes have now been put in place to protect patients who require a similar procedure.

“We have sincerely apologised to the family for the mistakes that were made.”

Other cases investigated concerned a one-day-old baby who suffered permanent brain damage following treatment by a nurse and two doctors of neighbouring Barts Health NHS Trust.
Reply | Threaded
Open this post in threaded view
|

Re: Queen's Hospital.

bellend
BHRUT good enough for eastenders
If we learn from our mistakes, why aint I a genius, If you educate the masses where's the advantage for the few?

Reply | Threaded
Open this post in threaded view
|

Re: Queen's Hospital.

Adminstration
Administrator
In reply to this post by bellend

By Request


This weeks Yellow Advertiser

Reply | Threaded
Open this post in threaded view
|

Re: Queen's Hospital.

Percy.
I expect most hospitals have the same record.There is no real published list of outcomes and records of Doctors and Surgeons so you can choose the best.Records are not kept on site at Queens they are in a big warehouse in Dagenham and get ferried to the hospitals when requested .The chances of loss are great.It really needs to go online and every body have a bar code tattooed on them so records can be obtained instantly.
“The fool doth think he is wise, but the wise man knows himself to be a fool.”




Reply | Threaded
Open this post in threaded view
|

Re: Queen's Hospital.

bellend
why do you make excuses for the queens, what ever went wrong it should not have happened.
If we learn from our mistakes, why aint I a genius, If you educate the masses where's the advantage for the few?

Reply | Threaded
Open this post in threaded view
|

Re: Queen's Hospital.

Percy.
No excuses but would you swap it for the Stafford Hospital or one of the welsh ones?
“The fool doth think he is wise, but the wise man knows himself to be a fool.”




1 ... 3456789 ... 27